Returns & Exchanges
At Larson Jewelers, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return and exchange policy on all standard jewelry items. Please ensure items are in their original, unworn condition to qualify for a full refund or size replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Secure Your Package
Place the jewelry in its original presentation box and pack it securely in a padded envelope or small box to prevent damage during transit.
- 4.Final Inspection and Refund
After our quality assurance team inspects the item, your refund or new exchange shipment will be processed within 5-7 business days.
